Make sure you have the intelligent access remote within 3 ft (1 m) of the liftgate.
Avoid the following actions when using the hands-free opening feature:
Detection zones
Vehicles Without a Trailer Hitch
The detection area is in the center of the rear bumper.
Vehicles With a Trailer Hitch
The detection area is on the left-hand side and right-hand side of the hitch, between the exhaust and the hitch.
Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the system’s obstacle detection feature and stop the power operation or reverse its direction, replicate a strut failure, or damage mechanical components.
Note: Splashing water may cause the hands-free liftgate to open. Keep the intelligent access remote away from the rear bumper detection area when you wash your vehicle.
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.